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Story Archives: Entergy says it is prepared


Entergy says it is prepared
posted E-mail Story E-mail Story | Print Story Print Story 
Entergy Louisiana, LLC is preparing for the possibility of power outages in north Louisiana over the next several days that could be caused by the accumulation of snow, ice and freezing temperatures.

Starting Sunday, the National Weather Service is calling for a winter storm system to affect a four-state region, including areas of Louisiana north of the Interstate 20 corridor.

"Although the forecast doesn't appear to be a major winter storm, ice storms can pose a significant threat to an electric system," said Dennis Dawsey, vice president of transmission and distribution for Entergy's Louisiana utilities. "We're leaving nothing to chance. Our crews are prepared if bad weather strikes."

Entergy officials have been working with the company's weather vendors in advance of the storm to better understand the potential risk and prepare accordingly.

"We model anticipated damage and stock up on needed materials, ready our trucks for driving on snow and ice, organize the manpower and arrange for food and lodging for the crews," said Dawsey. "It's an enormous undertaking, but part of the job. As always, we plan for the worst and hope for the best."

When planning which work will be done first following a storm, Entergy's Louisiana utilities place top priority on restoring service to facilities considered critical. These include hospitals, fire stations, police departments and other public facilities. After critical infrastructure has been restored, crews do the work that will get the largest numbers of customers on as quickly as possible.

Entergy Louisiana urges customers to monitor the storm and to prepare to implement their own storm plans if needed. As well, Entergy urges all customers with a power outage or a downed power line to report it by calling 1-800 9OUTAGE (1-800 968-8243) toll free. Storm preparedness tips and much more information is available at Entergy's website at Entergy.com.

Other online services available are My Account Anywhere and View Outages.
My Account Anywhere lets customers send and receive text information about power outages through their cell phones. Customers can also receive alerts about outages at their homes and businesses. To use the service, customers must register a cell phone number to their Entergy account.

Registration is simple. From any text-capable cell phone, send the message "reg" (without quotes) to 368374. The system will respond and ask for an Entergy account number and ZIP code. Anyone with Internet access can go to Entergy.com, click on "View Outages" and see where outages are occurring down to the street level.

Customers can also get storm-related information by following Entergy Louisiana's Twitter account: @EntergyMediaLA.

The following tips should be helpful for individuals in the path of a winter storm:
Live wires can be deadly. Stay away from downed power lines.

Don't trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines.

Keep away from metal fences and other objects that can become energized if they come in contact with downed power lines.

Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials or limbs or overhead wires falling to the ground.

If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your home main electric panel.

Do not run a generator in a confined space without adequate ventilation.

Entergy's Louisiana utility companies serve more than one million customers through the operating companies Entergy Louisiana, LLC and Entergy Gulf States Louisiana, L.L.C. With operations in southern, central and northeastern Louisiana, the companies are part of Entergy Corporation's electric system serving 2.7 million customers in Louisiana, Arkansas, Mississippi and Texas.


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